Need help with Jelly? We’re here for you. The fastest way to reach us is by email — we read every message and typically reply within two business days.
When reporting a problem, it helps to include your device and OS version (e.g. iPhone, iOS 26) and a short description of what you were doing.
Jelly supports Sign in with Apple, Sign in with Google, and email sign-in with a one-time code. If you can’t sign in:
You’re in control of your data. You can delete your account and associated data at any time from within the app: open Settings and choose Delete account. This permanently removes your profile and the signals you’ve added.
Jelly builds your TasteGenome from signals you choose to share — such as a small set of photos you select. Only the photos you select are uploaded; the rest of your library never leaves your device. For full details on what we collect and how we use it, see our Privacy Policy.
Ray’s Deli and Supplies, Inc., 38 Keyes Ave, Suite 200, San Francisco, CA.
See also our Privacy Policy and Terms of Service.